Expand your service offering, grow your patient base, and increase revenue by joining Ireland's Common Conditions Service.
Attract new patients and generate additional revenue through consultation fees and prescription dispensing.
Position your pharmacy as a primary care provider and enhance your professional role in the community.
Backed by official HSE protocols, training, and regulatory framework for safe, compliant service delivery.
Digital tools like CCSapp.ie make documentation, compliance, and record-keeping effortless.
To deliver the Common Conditions Service, your pharmacy must meet the following requirements:
All pharmacists delivering the service must complete the mandatory Common Conditions Service training via the Irish Institute of Pharmacy (IIOP).
A designated patient consultation area that ensures privacy and confidentiality:
Equipment requirements vary by condition (e.g., thermometer, blood pressure monitor). Specific requirements are detailed in each HSE clinical protocol.
Ensure your professional indemnity insurance covers pharmacist prescribing under the CCS. Consult with your indemnity provider to confirm adequate coverage.
Maintain structured consultation records in compliance with HSE and PSI requirements. Digital tools like CCSapp.ie simplify this process with automated documentation.
All pharmacies offering the Common Conditions Service must provide consultations for all eight conditions, as per the Community Pharmacy Agreement 2025:
Ensure all pharmacists complete the mandatory CCS training via IIOP.
Register your intent to offer the service with the HSE to be listed on the Pharmacy Finder website.
Ensure your consultation room and equipment meet requirements. Establish SOPs for record-keeping and clinical governance.
Once registered, you can begin offering consultations. Set your own hours and promote the service to your community.
CCSapp.ie is the digital platform built specifically for Irish pharmacies delivering the Common Conditions Service. It automates consultation records, generates compliant prescriptions, and ensures you meet all HSE and PSI requirements effortlessly.
Source: HSE Operational Guidance for Pharmacists and Pharmacies Delivering the Common Conditions Service
For official registration and guidance, visit hse.ie/ccs and psi.ie/ccs