Expand your service offering, grow your patient base, and increase revenue by joining Ireland's Common Conditions Service.
Attract new patients and generate additional revenue through consultation fees and prescription dispensing.
Position your pharmacy as a primary care provider and enhance your professional role in the community.
Follows the published HSE Common Conditions Service clinical protocols, so consultations and records line up with the way the service is meant to be delivered.
Digital tools like CCSapp.ie handle documentation, compliance, and record-keeping in one place.
To deliver the Common Conditions Service, your pharmacy must meet the following requirements:
All pharmacists delivering the service must complete the mandatory Common Conditions Service training via the Irish Institute of Pharmacy (IIOP).
A designated patient consultation area that ensures privacy and confidentiality:
Equipment requirements vary by condition (e.g., thermometer, blood pressure monitor). Specific requirements are detailed in each HSE clinical protocol.
Ensure your professional indemnity insurance covers pharmacist prescribing under the Common Conditions Service. Consult with your indemnity provider to confirm adequate coverage.
Maintain structured consultation records for every consultation you deliver. Digital tools like ConsultHub simplify this with automated documentation.
All pharmacies offering the Common Conditions Service must provide consultations for all eight conditions, as per the Community Pharmacy Agreement 2025:
Ensure all pharmacists complete the mandatory Common Conditions Service training via IIOP.
Register your intent to offer the service with the HSE to be listed on the Pharmacy Finder website.
Ensure your consultation room and equipment meet requirements. Establish SOPs for record-keeping and clinical governance.
Once registered, you can begin offering consultations. Set your own hours and promote the service to your community.
ConsultHub is the pharmacist dashboard inside the PharmacyConsultation.ie website, built specifically for Irish pharmacies delivering the Common Conditions Service. It automates consultation records, generates prescriptions, and helps you manage Common Conditions Service workflow in one place. Responsibility for meeting your own regulatory and professional obligations remains with you.
Source: HSE Operational Guidance for Pharmacists and Pharmacies Delivering the Common Conditions Service
For official registration and guidance, visit hse.ie/ccs and psi.ie/ccs